FAQ
What precautions has the company implemented to protect against COVID-19?
Following each visit, we dispose of gloves, masks, and shoe covers. Uniforms are washed at high temperatures, and equipment is sanitized to prevent the transmission of germs and bacteria between homes.
Can you explain the distinction between Standard Cleaning and Deep Cleaning in more detail?
You can book our deep cleaning services for a minimum of 2 hours at a rate of $75 per hour.
This service is suitable for various occasions, including first-time cleanings, move-ins, move-outs, deep cleaning projects, and post-construction jobs. The main difference between our standard and deep cleaning services is the level of thoroughness.
During a deep cleaning, we meticulously clean both the inside and outside of items such as cabinets, fridges, freezers, closets, drawers, ovens, windows, and window sills. We highly recommend our regular customers to schedule a deep cleaning at least once a year to maintain a pristine living space.
How frequently do you plan to come in for visits?
Appointments can be arranged for one-time, weekly, every other week, monthly, and so on.
Can your company use my products?
Your products would be a valuable addition to our company, and we are more than willing to accommodate any instructions you provide for the proper usage and maintenance of your items.
Do you have any recommendations or contacts that I can reach out to for further information?
We can definitely provide you with references. We have a number of satisfied customers who would be happy to vouch for us. If you’re interested, I can share the contact details of some customers in your area.
Are you responsible for doing laundry?
If the clothes are already clean, we can assist with folding, hanging, storing, and even tidying up.
Do you provide free estimates?
We are pleased to offer free estimates for new clients.
Can you handle window cleaning?
Certainly! Our services include professional window cleaning for both the interior and exterior of your home or office. We are also equipped to clean glass doors and mirrors.
Which kinds of products does the company utilize?
Our company relies on natural, organic, and biodegradable products. These products are not only safe for the environment but also pet-friendly and hypoallergenic.